A: Since emotional distress may not be shared without limit, try to do what you can to calm Faigie down (like
empathizing with her while not judging her partner) so she stops venting.
You should try to help her to see that the principal meant no harm, and it
must have been a mistake. To really make shalom, you may even want to approach the principal, since most likely it was an oversight and she can apologize to Faigie.